Terms of Service

1. Operator and agreement

SplitMatePro is operated by Tavdo, a sole proprietorship owned by Tbili Ossama and based at Reem Island, Rabat Street, Abu Dhabi, United Arab Emirates (“SplitMatePro,” “we,” “us,” or “our”). By accessing or using SplitMatePro, you agree to these Terms and our Privacy Policy.

2. The service

SplitMatePro is a shared-expense tracking tool. It helps users record expenses, calculate balances, and manage settlements with groups. It is not a bank, payment processor, financial adviser, or provider of money-transfer services. Users remain responsible for checking entries and arranging any real-world payments themselves.

3. Accounts and acceptable use

You must provide accurate account information, protect your sign-in credentials, and use the service lawfully. You may not misuse the service, interfere with security, upload unlawful content, or access another user’s data without authorization.

4. Free and paid plans

SplitMatePro offers a Free plan with stated usage limits. Paid upgrades are currently marked as coming soon and cannot be purchased until checkout is enabled. When available, Premium will be $11.99 per year and Lifetime will be a one-time $39.99 payment. The features and limits for each plan are shown on the Pricing page.

5. Payments, renewal, and cancellation

When paid upgrades become available, the annual Premium plan will renew automatically each year unless cancelled before renewal. You may cancel using the Paddle customer portal or the cancellation link in your Paddle receipt. Cancellation stops the next renewal; Premium access continues through the paid term. Lifetime is a one-time purchase and does not renew.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

6. Refunds

Eligible annual Premium and Lifetime purchases are covered by our 30-day money-back guarantee. Details and exclusions are set out in our Refund Policy.

7. Service changes and availability

We may update, improve, suspend, or discontinue parts of the service when reasonably necessary. We will not intentionally remove paid access in a way that conflicts with mandatory consumer-protection law.

8. Intellectual property

SplitMatePro and its content, branding, and software are owned by or licensed to us. We grant you a personal, limited, non-transferable right to use the service in accordance with these Terms.

9. Disclaimers and liability

The service is provided on an “as available” basis. To the maximum extent permitted by law, we do not guarantee that every calculation, balance, or service feature will be uninterrupted or error-free. Nothing in these Terms limits rights that cannot be excluded under applicable law.

10. Governing law

These Terms are governed by the laws of the United Arab Emirates. Where mandatory consumer law provides otherwise, that mandatory law applies.

11. Contact and changes

For questions about these Terms or SplitMatePro, contact team@splitmatepro.com or +971 52 860 1115. We may update these Terms by posting a revised version on this page and updating the “Last updated” date.